You can cancel your order any time prior to shipment.

Refunds must be requested within 30 days from receipt of goods. No refunds possible after this period.

To cancel your order or request a refund, please send us an email:

Returned items must be in original condition and repacked in its original packaging.

Please send the package to our mailing address:
Divine Gems and Stones
Attention: Manoj Rai
11 Lagonda Drive
Ingleburn NSW 2565

For your security, please return your items through an insured courier or insured registered mail only. While you are returning an item to us, please note that we are not responsible for items damaged or lost in transit.

All refunds are made by the same method as payment received. Shipping, insurance and credit card processing costs are non-refundable. We are unable to offer replacements.