Privacy Policy

We are committed to protecting your Privacy.

The reason we collect your information is to efficiently process your order; and to provide with exceptional service.

It is our strict policy not to sell, rent, share or loan any identifiable information to anyone.

We only send emails to you if we have received your consent for marketing and to communicate with you about the orders you have placed.

The type of information we collect about you includes:

• Your name
• address
• email
• phone number
• birth details (only if applicable, for birth chart and gemstone reports/recommendations)
• credit/debit card details

Without your consent, we do not collect any information at all.

Should you wish to withdraw your consent, you can send us an email at: info@divinegemsandstones OR write to us at: Divine Gems and Stones, 11 Lagonda Drive, Ingleburn (Sydney) NSW 2565, Australia.

We may disclose your personal information if we are required by law to do so OR if you violate our Terms of Service.

Our online store is hosted on Shopify Inc.
To prevent any unauthorised access and misuse; they store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application OR link, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

A NOTE ON COOKIES

Here is a list of cookies that we use through Shopify. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

BY USING THE WEBSITE OR ANY RELATED APPLICATIONS, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY, DIVINEGEMSANDSTONES.COM RESERVES THE RIGHT, IN OUR SOLE DISCRETION, TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.